Return Policy

Our return policy allows for item(s) return and your choice of replacement item(s) at same value or top-up (for higher value) item under conditions listed at below:

DamagedThe product damaged during delivery / upon receiving
Incorrect / wrong itemNot the product that you ordered
DefectiveThe product does not function as per manufacturer’s user guide
Missing itemMissing parts or accessories as indicated in packaging
Website errorThe product does not match website specifications, description, or image (this issue is attributable to a website error/misinformation)

Unless otherwise stated in the product description, the general term and condition for returns are as follows:

Non-returnable productProduct that already registered with E-warranty